What are the opening hours of the Walk-In Clinic at Kornhausgasse 7 in Basel?
The Walk-In Clinic is open Monday to Friday, from 8:00 am to 4:00 pm.
Do I need an appointment for the Walk-In Clinic at Kornhausgasse?
An appointment is not required. However, to reduce waiting times, you can book an appointment via our online german page here.
Please note that waiting times may be longer depending on the number of patients. We appreciate your patience and will do our best to see you as soon as possible.
Do you offer interpreting services?
Yes, however, this must be arranged in advance when booking your appointment with the administration team. The interpreter will then be arranged by UPK.
I am having suicidal thoughts. Where can I get immediate help?
From Monday to Friday, you can visit the Walk-In Clinic at Kornhausgasse 7 in Basel, open from 8:00 am to 4:00 pm.
You can also attend our emergency department 24/7 at Wilhelm Klein-Strasse 27 in Basel.
How can I find a therapist in the Canton of Basel-Stadt for long-term therapy?
You can find therapists at www.psychologie.ch or www.doc24.ch.
Is treatment covered by basic health insurance?
Outpatient appointments are covered by basic health insurance.
For inpatient treatment, a cost approval is required.
Where can I find help for my (minor) child?
You can find help for your child at the Clinic for Children and Adolescents at Kornhausgasse 7 in Basel (Tel: +41 61 325 82 00).
Is there a mother and baby unit?
At the Crisis Intervention Station and Ward S2, it is possible to be admitted together with your baby (up to one year old).
Can I receive treatment for alcohol, medication or drug withdrawal at UPK?
Yes. In this case, please contact the Centre for Addiction Disorders. Tel: +41 61 325 51 32, or Email: zae@upk.ch.
I suffer from anxiety/obsessive-compulsive disorder. Who should I contact?
For inpatient treatment, please contact the ZPP. Tel: +41 61 325 59 59, or Email: zpp@upk.ch.
For outpatient therapy, please contact the VTA. Tel: +41 61 325 56 70, or Email: vta@upk.ch.
I believe I may have a gambling, internet, sex or shopping addiction.
Please contact us by Email: info.verhaltenssuechte@upk.ch, or call +41 61 325 51 32.
How long will my inpatient therapy last?
Therapy is individually tailored, so the duration cannot be determined in advance.
Are there self-help groups at UPK?
Some departments offer self-help groups for their patients.
Do I have to take medication?
This is decided individually and depends on your personal treatment plan.
Can I receive visitors during an inpatient stay? What are the visiting hours?
Please speak to the nursing staff on your ward for information about visiting arrangements.